Frequently Asked Questions

Answers To Commonly Asked Questions

We are usually asked about:

How your are Caregivers Selected?

Our Caregivers are totally committed, highly qualified and carefully selected individuals who are thoroughly screened, bonded and insured.

Most importantly, our Caregivers are dependable and extraordinarily caring of others

How are your Caregivers Trained?

Upon hire, each Caregiver participates in an extensive Senior Care Training program. It covers topics such as properly communicating with seniors, planning activities, recognizing illnesses, safety training and other issues that may arise while providing elder care.

Caregivers also benefit from regular team meetings and on-going training opportunities to enhance their skills.

What happens if my Caregiver gets Sick?

EvergreenChoice employs a team approach. If your Caregiver is ill, we make every effort to make another team member available to meet your home care needs.

When we assess a new client, we assign at least three Caregivers that will match their individual needs. This way we can ensure that in the event of an emergency we always have another highly qualified Caregiver to step right in.

How is EvergreenChoice different then other in Home Care Services?

EvergreenChoice is the premier In-Home Assisted Living Agency in the greater New York City area. We proudly offer the widest array of in home care services. From customizable basic services, such as meal preparation or laundry to our list of boutique VIP services, you will always find away to keep your loved one feeling loved.

Selecting a Caregiver for your loved one can be a stressful and challenging process. You want to ensure safety and have confidence that the caregiver is right for you and your family. After our Free In-Home Consultation, we will specifically match the needs of you and your loved one to a specialized Caregiver.

Who actually pays the Caregiver?

We do. Your Caregiver is employed by EvergreenChoice, which means we handle all the billing, payroll, taxes, insurance and administrative responsibilities for your Caregiver, leaving you with less to worry about. Because we manage all the aspects of you or your loved ones care, you are then able to focus on the important things like staying safe and healthy.

What are your Rates and Minimum Hours of Service?

Rates and services may vary, based on the level of care required. Please call us anytime to discuss a free In-Home Consultation.

Our trained staff is awaiting your call at (212) 655-9525

Didn’t find the answer?

We’re always trying to put our best foot forward in having answers to all your questions. If you are still looking for something we haven’t thought of, please take a moment to fill out our form and someone will get back to you promptly.

Client Testimonials:

It's hard to find the right words to recommend Evergreen Choice. Caring, Thoughtful, Kind, Patient - these words are just the beginning. The caregivers at Evergreen are special people! They took good care of my father for 2+ years and I like to think of them as part of my extended family. My father passed away in April and I miss my daily talks and reviews. The caregivers are the very best you can find and I would like to give them 7 stars, but I am only allowed 5. I highly recommend them.

Doug M
Doug M
My father needed some help around and I didn't want to put him in a home care, so I found this care provider very reliable and decided to call. I’m glad because the people from Evergreen Choice it’s been very kind, very friendly and always on time.

Andrew Jimenez
Andrew Jimenez
I was looking for hospice care for my father and reached out Evergreen choice and their program, so I decided to hire them. Nancy, my dad’s caregiver was always so helpful and also always nice with him and us.

Arnold S
Arnold S
Thank you to EvergreenChoice for helping us so much! You were very responsive and ward during that stressful time for my family. Ann could arrange in-home care for my father promptly. Also the caregivers provided the care he needed, like cooking and cleaning.

Tanya Barnett
Tanya Barnett
Just wanted to thank you for all the help and care for my mother. She spent her last days with dignity and love. We are very grateful and really recommend.

Zealand Inna
Zealand Inna
The caregivers here are superb. They treat my grandfather so well and respect the fact that he is a human being who does want control of his life. I recommend the services here at EvergreenChoice.

Annmarie P
Annmarie P

About Us:

New York Licensed 100%

Fully Insured 100%

Fully Bonded 100%

Key services:

Day-To-Day Care

Are you having difficulty trying to understand the services your loved one may want and need?

Here our some Basic Day to Day Assistance Needs for your loved one:

Companionship and Conversation
Provide a Safe Environment
Assist with or Prepare Healthy Meals
Prepare Future Meals
Provide Reminders for Appointments
Escort to Appointments or Other Activities
Document Daily Progress
Aide with Reading
Laundry
Maintain a Calendar
Make beds and Change Linens
Take care of a Pet
Properly Answer the Door and Telephone
Pick up and Organize Mail
Check Medication and Food Expirations
Prepare Grocery List
Go or Assist with Grocery Shopping
Assist with Bill Paying
Oversee Home Deliveries
Plan visits or outings

Post-Operative Care

Did your loved one just receive an Operation?

Get them the care they need for a speedy Recovery.

We provide Skilled care for those who have received an operation ranging from Orthopedic, Cardiac, Plastic Surgery or any other medical procedure.

Our team will either meet with you or your loved one prior to or after surgery to ensure that you are getting a customized care plan.

We provide a thorough one on one assessment to provide care for some of the many Post-Operative Procedures listed below:

Hip Replacements
Knee Replacements
Shoulder Surgery
Spine Surgery
Cardiac Surgery
Gastrointestinal Surgery
Prostate Surgery
Plastic Surgery
Cataract or Eye Surgery

Specialized & Extra Care

Does your elderly loved one need Extra Assistance?

Here are some of the many in home care services we provide:

Assist with Bathing and Grooming
Help with Proper Lifting and Reaching
Assist with Clothing Selection and Dressing
Aid and Assist with Walking In and Out Doors
Taking Detailed Notes at Their Doctors Appointments
Medication Reminders

When your loved one Needs Specialized In Home Care, we are there to help with the following:

Alzheimer’s and Dementia Care
Hospice and Cancer Care
Diabetes Care
Heart Disease Care
Incontinence Care
Stroke Care
Respite Care
Parkinson’s Care
And many more conditions…